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FAQ Category Website Hosting

What does the term “server uptime” mean?

Server uptime is a term used to describe the amount of time that a web server is fully functional and online. When a server crashes or goes offline, all the web sites hosted on it are also rendered useless until…

What is a web hosting service?

Web hosting is, more or less, an agreement between you and a web hosting service provider that you will pay a monthly lease to own and operate a portion of their massive web servers. These are computers that will house…

What payment methods do you accept?

We accept Visa, MasterCard, PayPal, and Bank to Bank Transfer (EFT). We do not support automated recurring billing via PayPal so if you are paying month-to-month we would strongly recommend using a credit or debit card.

Can I upgrade my account if I need to?

Yes, you can upgrade at any time. If you are upgrading from Shared Hosting to Business Hosting or any other packages, we will need to migrate your account to a different server and will arrange a convenient time to do…

What is SSL security?

This is an abbreviation for Secure Sockets Layer (SSL). This is a common protocol used to communicate information securely online. This protocol provides a safe path that runs between two Internet-connected machines or two machines on the same internal network.…

What is a domain name?

A domain name is the actual name of a website, and every single website has a domain name. Think of your domain name as a street address for your website. Without a domain name, you’d have to tell customers to visit…

What is shared web hosting?

A shared web hosting service is an agreement whereby each user gets a certain portion of total available resources. Multiple domains are hosted by the same server, which means that the server’s capabilities are split between multiple domains. This means…